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supporthive.ai

Automotive

Transforming Sales & Service with Conversational AI

Every Call to the Right Team, Every Time

Car dealerships handle high volumes across sales, service, finance, and parts. Our AI agents ensure customers reach the right team quickly with a professional, on-brand experience.

Key Features

How our AI transforms your operations

AI-Powered Dealership Call & CRM Solution
01

Smart Call Handling & Routing

AI understands each call's intent and routes customers to sales, service, finance, or parts—eliminating transfers and reducing wait times.

02

Sales & Test Drive Management

Book test drives, qualify inquiries, capture requirements, and log details directly into your CRM for structured, high-quality leads.

03

Service & After-Sales Support

Handle service bookings, maintenance inquiries, and follow-up calls with all interactions synced to your service systems and CRM.

04

CRM & System Integration

Every interaction—sales, service, or general—is automatically captured, giving your team full visibility for personalized follow-ups.

Real-World Scenario

See It In Action

A customer calls asking about a used vehicle and wants to book a test drive. Later, the same customer calls to book a service appointment. The AI recognizes the caller, routes them correctly, and maintains a connected record across departments.

Customer calls inquiring about a used vehicle

AI identifies the call as sales-related and captures details

Test drive is scheduled and logged in the CRM

AI recognizes the caller and routes to the service department

AI Receptionist checks availability and confirms the booking

Service booking is logged, creating a connected customer journey

Ready to Transform Your Customer Experience?

Schedule a personalized demo and discover how our AI-powered solutions can revolutionize your customer support.






    Cost breakdowns and billing insights

    it’s a birds eye overview of the complete service along with key insights.

    The policies, procedures and order of service the AI agent should follow when representing your business.

    Train your agent the way you wan it to represent your business.

    Provides complete customer conversation, detailed transcript, and voice playbacks.